Return Procedure Details
Inform us via e-mail immediately after receipt of the book:-
(a) That you had received a book which has a DIFFERENT TITLE/DETAILS from the book that you ordered and please provide the proof supporting your claim;
(b) Your full name, tracking number, e-mail, correct mailing address, valid contact number/mobile number/cell phone number, details of the book that you ordered (Title and ISBN 13).
Return the book to us only after we issue a Return Authorization Number (RAN).
You must return the book to us within 2 business days after receipt of the Return Authorization Number.
Books returned must be insured to avoid loss due to lost package, etc.
Please provide the tracking number to us after you have sent the book.
All items must be returned intact and in the same condition together with the original packaging as was shipped.
Refund will only be made at PayPal after we received the book in good and intact condition.
Should you have any problems or inquiries regarding our Return Policy, please feel free to drop us a note at firstname.lastname@example.org We welcome your suggestions.